Terms & Conditions

Last Updated: January 22, 2026

1. Agreement to Terms

By using our Site, you represent that:

• You are at least 18 years of age or the age of majority in your jurisdiction
• You have the legal capacity to enter into a binding contract
• You will use the Site in accordance with these Terms and all applicable laws
• All information you provide is accurate, current, and complete
• You will not use the Site for any unlawful or fraudulent purpose

These Terms constitute a legally binding agreement between you ("User," "You") and Rambo Max ("Company," "We," "Us," "Our").

2. Product Information and Availability

2.1 Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However:

• We do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free
• Product images are for illustrative purposes and may differ slightly from the actual product
• We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice
• Product packaging may vary from images shown on the Site

2.2 Product Availability

• All products are subject to availability and may be discontinued at any time
• We reserve the right to limit quantities of any products or services
• If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute
• Pricing and availability are subject to change without notice

2.3 Not FDA Evaluated

3. Pricing and Payment

3.1 Pricing

• All prices are displayed in United States Dollars (USD) unless otherwise stated
• Prices include applicable taxes where required by law
• We reserve the right to change prices at any time without prior notice
• Price changes will not affect orders already placed and confirmed
• Promotional prices and discounts are valid for limited times as specified

3.2 Payment Methods

We accept the following payment methods:

• Major credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• PayPal and other approved digital payment services

3.3 Payment Authorization

• By providing payment information, you authorize us to charge the specified amount
• You represent that you have the legal right to use the payment method provided
• We use secure third-party payment processors to handle all transactions
• Payment must be received before orders are processed and shipped

3.4 Billing Errors

If you believe you have been incorrectly charged, please contact us within 30 days at support@rambo-max.com. We will investigate and resolve any billing discrepancies promptly.

4. Orders and Order Acceptance

4.1 Placing Orders

• When you place an order, you are making an offer to purchase the product(s)
• Order confirmation emails do not constitute acceptance of your order
• We reserve the right to accept or decline any order for any reason
• Your order is accepted when we ship the product(s) and send a shipping confirmation

4.2 Order Verification

We may contact you to verify order details, including:

• Shipping address accuracy
• Payment information verification
• Unusual order quantities or patterns
• Suspected fraudulent activity

4.3 Order Cancellation by Company

We reserve the right to cancel any order in the following circumstances:

• Product is no longer available
• Pricing or product description errors
• Payment authorization fails or is declined
• Suspected fraudulent or unauthorized transactions
• Violation of these Terms and Conditions
• Inability to verify order information

4.4 Order Cancellation by Customer

• You may cancel your order before it ships by contacting customer service
• Once an order has shipped, cancellation is not possible, but you may return the product per our Return Policy
• Cancelled orders will be refunded to the original payment method within 5-7 business days

5. Shipping and Delivery

5.1 Shipping Locations

• We currently ship to addresses within the United States and select international locations
• Shipping restrictions may apply to certain locations
• We do not ship to P.O. boxes for certain products
• International shipping may be subject to customs duties and taxes

5.2 Shipping Methods and Costs

Shipping Method	Delivery Time	Cost
Standard Shipping	5-7 business days	$4.95 (FREE on 6-bottle orders)
Express Shipping	2-3 business days	$12.95
Overnight Shipping	1 business day	$24.95

5.3 Delivery Times

• Delivery times are estimates and not guaranteed
• Processing time is 1-2 business days before shipment
• Delays may occur due to weather, carrier issues, or high order volumes
• You will receive tracking information via email once your order ships

5.4 Shipping Address

• You are responsible for providing accurate shipping information
• We are not liable for orders shipped to incorrect addresses provided by you
• Address changes must be requested before the order ships
• Returned packages due to incorrect addresses may incur additional shipping fees

5.5 Lost or Damaged Shipments

• If your package is lost or damaged in transit, contact us within 7 days of the expected delivery date
• We will work with the carrier to resolve the issue
• Replacement products will be sent at no additional cost for confirmed lost or damaged items

6. Returns and Refunds

6.1 60-Day Money-Back Guarantee

6.2 How to Initiate a Return

To return a product:

1. Contact our customer service team at returns@rambo-max.com or call 1-800-RAMBOMAX
2. Provide your order number and reason for return
3. Receive return authorization and shipping instructions
4. Ship the product(s) to the address provided within 14 days of receiving authorization
5. Include all original packaging materials if possible

6.3 Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or we shipped the wrong item
• We recommend using a trackable shipping method for returns
• We are not responsible for items lost in return transit

6.4 Refund Processing

• Refunds are processed within 5-7 business days after we receive your returned product
• Refunds are issued to the original payment method
• It may take 7-10 business days for the refund to appear on your statement
• Shipping costs are non-refundable except for defective products or shipping errors

6.5 Non-Returnable Items

The following items cannot be returned:

• Products returned more than 60 days after delivery
• Products purchased from unauthorized third-party sellers
• Products without proof of purchase

7. Intellectual Property Rights

7.1 Ownership

All content on the Site, including but not limited to:

• Text, graphics, logos, images, and videos
• Product names, designs, and trademarks
• Software, code, and website design
• Audio, data compilations, and digital downloads

are the exclusive property of Rambo Max or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

7.2 Trademarks

"Rambo Max" and our logo are registered trademarks of Rambo Max. You may not use our trademarks without our prior written permission.

7.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use the Site for personal, non-commercial purposes
• View and print content for your personal use only

7.4 Prohibited Uses

You may not:

• Reproduce, distribute, modify, or create derivative works from our content
• Use our content for commercial purposes without written permission
• Remove copyright or trademark notices from any content
• Use automated systems to access or scrape the Site
• Reverse engineer, decompile, or disassemble any software on the Site

8. User Conduct and Prohibited Activities

You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Impersonate any person or entity or misrepresent your affiliation
• Transmit viruses, malware, or other harmful code
• Interfere with or disrupt the Site or servers
• Attempt to gain unauthorized access to any part of the Site
• Collect or harvest personal information about other users
• Use the Site for fraudulent or illegal activities
• Post false, misleading, or defamatory content
• Engage in spamming or unsolicited advertising
• Use bots, scripts, or automated tools to access the Site

9. Reviews and User-Generated Content

9.1 Submission of Reviews

You may submit product reviews and testimonials on our Site. By submitting content, you:

• Grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display your content
• Represent that you own the content or have the right to submit it
• Agree that your content does not violate any third-party rights
• Waive any moral rights in the content

9.2 Content Guidelines

Your submitted content must:

• Be truthful and based on your personal experience
• Not contain offensive, defamatory, or inappropriate language
• Not include personal information about others
• Not promote competing products or services
• Comply with all applicable laws and regulations

9.3 Moderation

We reserve the right to:

• Monitor, edit, or remove any user-generated content
• Reject submissions that violate our guidelines
• Remove content at our sole discretion without notice

10. Disclaimer of Warranties

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAMBO MAX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage resulting from your use of the Site or products
• Errors, mistakes, or inaccuracies in content
• Unauthorized access to or alteration of your data
• Statements or conduct of third parties on the Site
• Any other matter relating to the Site or products

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Rambo Max and its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Site or products
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through the Site
• Your fraudulent, negligent, or intentional misconduct

13. Health and Medical Disclaimers

13.1 Not Medical Advice

The information on our Site is for educational purposes only and does not constitute medical advice. Do not use this information to self-diagnose or treat health conditions. Always seek the advice of your physician or qualified healthcare provider with any questions regarding a medical condition.

13.2 Side Effects and Interactions

While our products are made from natural ingredients, they may cause side effects or interact with medications. Discontinue use and consult a healthcare provider if you experience adverse reactions.

14. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Site, you consent to our Privacy Policy and agree to our collection and use of information as described therein.

15. Third-Party Links and Services

Our Site may contain links to third-party websites, advertisers, or services that are not owned or controlled by Rambo Max.

• We have no control over and assume no responsibility for third-party content, privacy policies, or practices
• We do not endorse or assume liability for any third-party sites, products, or services
• You access third-party sites at your own risk
• We encourage you to review the terms and privacy policies of any third-party sites you visit

16. Governing Law and Jurisdiction

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

16.2 Dispute Resolution

Any dispute arising from or relating to these Terms or your use of the Site shall be resolved as follows:

1. Informal Resolution: Contact us at legal@rambo-max.com to attempt to resolve the dispute informally
2. Mediation: If informal resolution fails, the parties agree to mediation before pursuing litigation
3. Binding Arbitration: If mediation fails, disputes shall be resolved through binding arbitration in Los Angeles, California, under the rules of the American Arbitration Association

16.3 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY AND NOT AS A CLASS ACTION, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

16.4 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in Los Angeles County, California, for any legal proceedings that are not subject to arbitration.

17. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Changes may be made to reflect:

• Changes in our business practices or services
• Legal, regulatory, or security requirements
• Technological advancements
• Feedback from customers or industry best practices

17.1 Notice of Changes

When we make changes, we will:

• Update the "Last Updated" date at the top of these Terms
• Post the revised Terms on the Site
• Provide notice via email or prominent Site notice for material changes

17.2 Acceptance of Changes

Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Site and contact us to close your account.

18. Termination

18.1 Termination by You

You may terminate your use of the Site at any time by:

• Ceasing to access or use the Site
• Closing your account (if applicable)
• Contacting us to request account deletion

18.2 Termination by Us

We reserve the right to suspend or terminate your access to the Site immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Actions that harm or could harm Rambo Max, other users, or third parties
• Any reason at our sole discretion

18.3 Effect of Termination

Upon termination:

• Your right to use the Site will immediately cease
• All licenses granted to you will terminate
• We may delete your account and data
• Provisions that by their nature should survive termination will remain in effect

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

• That provision shall be modified to the minimum extent necessary to make it valid and enforceable
• If modification is not possible, the provision shall be severed from these Terms
• The remaining provisions shall continue in full force and effect
• The invalidity of one provision does not affect the validity of the remaining Terms

20. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Rambo Max.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and Rambo Max regarding your use of the Site and products, superseding any prior agreements or understandings.

22. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign or transfer these Terms and our rights and obligations to any third party at any time without notice or your consent.

23. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, pandemics, or public health emergencies
• War, terrorism, civil unrest, or government actions
• Labor disputes or strikes
• Failure of suppliers, carriers, or communication networks
• Power outages or equipment failures

24. Contact Information